PERSIKAS.COM TERMS AND CONDITIONS

General Provisions

These product/service purchase and sale terms and conditions (hereinafter referred to as the “Terms”), once the Buyer agrees to them (having read the Terms and checked the box next to the statement “I have read and agree to the persikas.com terms and conditions”), constitute a legally binding document for both parties. It establishes the rights and obligations of the Buyer and Seller, conditions for purchasing and paying for goods/services, procedures for delivery and return, liability of the parties, and other provisions related to the purchase and sale of goods/services in the persikas.com online store.

The Seller reserves the right to change, amend, or supplement these Terms at any time, in accordance with the requirements of applicable legislation. Any registered Buyer will be informed of any changes, amendments, or additions via the email address provided during registration and, in order to make new purchases, will have to accept the updated Terms again.

The following have the right to purchase from our online store:

• legally capable natural persons, i.e., adults whose legal capacity is not restricted by a court order;

• minors aged between fourteen (14) and eighteen (18) years, only with parental or guardian consent, except when they independently manage their income;

• legal entities;

• authorized representatives of all the above-mentioned persons.

The Company has the right to temporarily suspend or restrict the provision of services due to scheduled maintenance, updates, or technical work, by informing Clients in advance when possible.

Personal Data Protection

Personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679, the Law on Legal Protection of Personal Data of the Republic of Lithuania, and the Seller’s Privacy Policy, which is published on the website. The Buyer is guaranteed all rights set out in Articles 15–22 of the GDPR, including the right to access, rectify, delete (“right to be forgotten”), or restrict the processing of their data.

To register on the persikas.com online platform, the Buyer must confirm their agreement with the Privacy Policy.

The Client may delete all data stored in the platform’s database at any time. In the mobile application, this can be done by clicking “More” → “Profile” → “Delete Account”. Once deleted, the account cannot be restored and the membership will be canceled. Canceled memberships are non-refundable. Refunds for memberships can only be issued in accordance with the 30-day money-back guarantee policy available here: https://www.persikas.com/en/refund-policy

Moment of Contract Formation

A contract between the Buyer and Seller is considered concluded from the moment the Seller confirms receipt of the Buyer’s order and successful payment by email or other means. Each purchase-sale contract concluded between the Buyer and Seller is registered and stored in the persikas.com online store’s database.

The provision of the service and/or transfer of digital content begins immediately after payment. By making the payment, the Buyer confirms that they understand and agree that the service will be provided immediately and, under applicable law, they do not have the right to withdraw from the contract within 14 days.

Buyer’s Rights and Obligations

The Buyer has the right to purchase goods/services on persikas.com under these Terms and the procedures specified on the website. The Buyer must pay for and accept the goods/services as outlined in these Terms.

The Client agrees not to use the Services for illegal or dishonest purposes, not to share their account credentials with third parties, and not to use another person’s account. The Company reserves the right to temporarily or permanently restrict account access if such violations are detected.

If the Buyer loses their login credentials, they must immediately inform the Seller via the contact details provided in the “Contacts” section.

By using the persikas.com online store, the Buyer agrees to comply with these Terms, other conditions clearly stated on the website, and all applicable laws of the Republic of Lithuania.

When the Buyer purchases a 1-month, 3-month, or longer membership, they also gain access to the Persikas Facebook community, which contains useful information related to wellness. Membership on the persikas.com platform is automatically renewed (for one or three months or more, depending on the membership type purchased) unless the Buyer cancels it.

To cancel a membership, the Buyer must log into the persikas.com mobile app and press “More” → “Subscription” → “Cancel Membership.” Deleting the app does not cancel the subscription.

Payments

When purchasing a service, the Client agrees to:

• use a valid payment card to complete the payment;

• provide the Company with current and accurate information as requested in the order form. If the Company determines or believes that the provided information is inaccurate or incomplete, it reserves the right to refuse to confirm the payment at its discretion, and the Client loses the right to a refund.

All prices are listed in euros (€). The Company has the right to change Service prices. Price changes apply only to new orders and do not affect already purchased or active subscriptions. Clients are informed of price changes via the website or email.

The Client’s online payments by credit or debit card will be processed by a third-party payment service provider (“bank”), and the Company will not store or use any confidential payment information. The Company is not responsible for any payment issues or disputes arising from third-party “bank” services. The Company may occasionally change the third-party payment service provider.

All payments are processed through certified third-party payment platforms. The Seller does not see or store the Client’s card details — they are transmitted to the service provider via encrypted SSL connection and handled in accordance with PCI DSS standards.

Unless the Client cancels the subscription, the Company will automatically renew the relevant service upon its expiration and charge the payment method associated with the account.

Payments are processed by Persikas ai, MB, company code 306536584, address V. Nagevičiaus g. 3, Vilnius, Republic of Lithuania, email: info@persikas.com. Complaints may be sent to: info@persikas.com.

If the Client does not want automatic renewal, they must cancel their subscription at least 48 hours before the end of the current period. In such a case, services will be terminated at the end of the existing term unless manually renewed earlier. Subscription cancellation must be performed through the Client’s account under “Subscription.” Deleting the app does not cancel the subscription.

Lifetime Subscription

A Client who purchases a “lifetime subscription” is entitled to use the persikas.com nutrition app free of charge for as long as the app is maintained by Persikas ai, MB. If the Seller decides to discontinue the product, they are obliged to inform the Client three (3) months prior to closure. If the Seller terminates the product or stops its maintenance, the paid amount is non-refundable.

Intellectual Property Rights

All intellectual property rights, including but not limited to copyrights, design rights, trademarks, patents, and any other proprietary rights related to the Services and their content, belong to the Company.

The Client is prohibited from reproducing, publishing, or distributing the Services, in whole or in part, without the Company’s prior written consent.

The Client grants the Company a perpetual, irrevocable, worldwide, fully paid, royalty-free, non-exclusive license — including the right to sublicense and transfer to third parties — to reproduce, distribute, perform, display (publicly or otherwise), create derivative works from, adapt, modify, analyze, and otherwise use their User Content (excluding the Client’s trademarks).

To the extent permitted by law, the Client waives any moral rights they may hold in the User Content. “User Content” means any trademarks, messages, images, writings, creative works, sounds, materials, data, or information uploaded, transmitted, or submitted by the Client through the Services.

Nothing in these Terms shall be interpreted as granting or transferring any intellectual property rights to the Client. All such rights remain the exclusive property of the Company. The Client is prohibited from selling, sharing, renting, or lending Digital Content or its copies.

Health Liability Disclaimer

Before starting to use any nutrition plan or other services provided by the Company, the Client must assess their health condition and, if necessary, consult with a doctor or other healthcare professional. The Company’s services are informational and educational in nature and do not replace professional medical consultation, diagnosis, or treatment.

The Company explicitly states that it is not a healthcare institution and cannot provide any medical consultation or assistance. None of the Company’s services should be considered or interpreted as medical advice or treatment. The Client is fully responsible for evaluating their own health condition.

The Company encourages the Client to seek proper medical advice before using its services.

Communication

The Company primarily communicates via email. By accepting these Terms, the Client agrees to receive communication by email. The Client must provide a valid email address during registration. The Company may also post information related to the Contract or Services on its website or in the Mobile App. The Client should regularly check their email and the information provided in the app or on the website.

Emails may contain links to additional information and documents. Communication with the Client will be conducted in Lithuanian, unless otherwise agreed between the parties.

The Client may contact the Company at any time by emailing: info@persikas.com.

Liability

The Company strives to ensure proper Service operation but does not guarantee that the Services will always function without errors or interruptions. The Company is not liable for the Client’s direct or indirect losses resulting from Service disruptions, data loss, or actions unrelated to the Company’s direct obligations.

The Company’s total liability to the Client shall not exceed the total amount paid by the Client for the specific service or subscription giving rise to the claim or loss.

The Company is not responsible for failure or delay in performance due to force majeure circumstances, as defined under the laws of the Republic of Lithuania, including but not limited to natural disasters, war, government actions, technical accidents, or communication failures.

The Client is responsible for the accuracy and timely updating of the information provided. The Company is not liable for consequences resulting from inaccurate or outdated Client information.

Complaints

Any complaints related to the Company or the services provided must be sent to: info@persikas.com.

Disputes concerning improper or non-performance of the contract are resolved out of court in accordance with the Law on Consumer Rights Protection of the Republic of Lithuania by the State Consumer Rights Protection Authority. A. Goštauto g. 12, 188770044 Vilnius, email: tarnyba@vvtat.lt, tel. +370 5 262 6760, website: https://vvtat.lrv.lt.